We at Esan Radio respects the personal privacy of visitors to our website
Your personal privacy is a principal concern to us at Esan studio. Our goal in outlining our policy on the collection and use of listener and customer information is to ensure the highest level of confidentiality and security. When you provide your personal information on any Esan Radio website, we will not give or sell your personal information to any outside company for its use in marketing or solicitation without your permission, which may be express or implied. We will maintain the confidentiality of your personal information and it will be used only to support your customer relationship with our community radio stations and to assist us in providing better and more targeted services to you. Additionally, internal practices are in place to help protect your privacy by limiting employee access to and use of customer information. When we ask customers and listeners to provide their personal information on a Esan Radio website, it is done with the goal of improving the relationship between a Esan Radio station and the listener. At Esan studio, we allow our community radio station listeners to maintain control over their personal information while attempting to provide a more interactive online experience. Our intention is to send e-mail only to listeners and customers who have chosen to receive such e-mails. At any time, you have the right to decline receiving future communications from Esan Radio in any manner, including email, fax, telephone and postal mail.
HOW WE COLLECT INFORMATION
When you browse any Esan Radio or our other community radio stations website, you do so anonymously. Personal information, including your email address is not collected. However, there are three ways in which a Esan radio fm Website may collect information about you.
THE INFORMATION WE COLLECT
We collect only information that is needed, and we tell listeners and customers how we use it. We limit the collection of information about our listeners and customers to what we need to know to manage their membership, to provide customer service, to offer new products and services, and to fulfil any legal and regulatory requirements. We tell our listeners and customers about the general uses of information we collect about them, and we will provide additional explanation if requested. A listener and customer may change, update or add additional information about themselves at any time through the Esan Radio websites that offer this feature. If a Esan Radio website does not currently provide this ability, listeners/customers can still change their data profile by contacting the local radio station. All Esan studio websites will provide this feature in the near future.
Access to listener and customer information is limited to those who specifically need it to conduct their business responsibilities. We use security techniques designed to protect our listener and customer information, especially information that is used by employees and business partners to fulfil listener and customer services.
USE AND DISCLOSURE OF INFORMATION
As a result of providing your personal information to us, Esan Radio station can provide a more customized online experience, making your interaction with us more productive, helpful and fun, and will enhance the services and offers our radio stations bring to you. If you provide us with your e-mail address, or have done so in the past, we may send you e-mail offers or newsletters. These offers or newsletters are based on information you provided in your membership application, registration forms, surveys, or from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as census bureau data. These e-mail offers will come from a Esan Radio station only. Your information or email address is never sold to a third party. All offers are carefully developed to guarantee that they meet our standards. Our goal is to target offers to listeners and customers who will find them of value. At any time, you may request to discontinue receiving these communications from us by simply replying to the e-mail address included in every e-mail message that you receive from a Esan Radio station.
At times, our clients might collect personal information from listeners on Esan Radio websites or on-site at a retail location or other station events. The collection of this information is clearly marked as information being collected by or for a third party, and providing such information is strictly voluntary. The station may help facilitate the collection of the information by providing forms and collection boxes for the client. Sometimes this information is shared with the radio station, though the station will only market to you if you have given us permission. Information gathered in this manner is shared with our client partners; and other information you may have previously provided to us remains private.
We do monitor URL click- through found in our email messages. The click-through rate is reviewed in order to track
(1) participation in contests to judge effectiveness and award prizes;
(2) listener interests; and or
(3) response rates for station-marketing purposes or to report to a client in aggregate form only, the response of listeners. Individual activity is never shared with employees or third parties.
PROTECTING THE PRIVACY OF CHILDREN
Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Esan radio is not directed at children under the age of 13 and we will not knowingly allow anyone under 13 to provide us any personal identifying information. If you are under the age of 13, please do not provide any information about yourself to Esan radio website.
Third-party Internet sites and services accessible through Esan Radio websites have separate privacy and information collection practices, independent of us. Esan radio has no responsibility or liability for these independent policies or actions. You are solely responsible for maintaining the secrecy of your passwords, membership ID, or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we aim to protect your personal information, Esan radio fm cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
CHANGES TO OUR PRIVACY STATEMENT
Revised January 23, 2020.